Sunday, January 4, 2009

Mean mean ATM machine!

This morning I went to get money out from the ATM machine at Community Bank in Lake Placid and became completely annoyed when the machine's screen went blank and decided not to give me my card back!  I furiously pushed the red cancel button several times and my card remained inside. I know it is not often that I give a bad write up of something in my area, but this really sucks! My bank used to be Citizen's Bank, but then it changed to Community Bank some time in October.  When they made the change one weekend of painting the bank's interior from green to maroon, they allowed no account or debit access from a Friday to a Monday.  When that Monday came, I still hadn't received my new Community Bank debit/credit card in the mail and had to file some paper work to receive it and wait 7-10 business days.  It was two weeks before I received the card.  

I was pretty sure I would cancel my account and move my money over to a different bank.  Once the card got to me and the transition from Citizens to Community became easier, I decided I'd just stay with Community Bank and not deal with the hassle of changing banks.

I called the 800 number this morning to report my card being gobbled up and the nice lady in Fargo, ND told me I would have to speak to my branch on Monday morning to receive a new card.  I guess I'll have to wait another couple weeks to get my new card again and walk up to the teller and get some cash out the old fashioned way.

I'm warning you Community Bank, one more problem and I'll be exiting Community Bank for good!


Anonymous said...

Soooo, when you went to the bank on Monday did they give you your card back?

Along the Ausable said...

Update: Community Bank was able to grab my card out of the machine monster's mouth and I won't have to wait 7-10 business days for a new card.